Michelle McDonald joined Franklin & Prokopik’s billing department in 2005. In her role as Billing Manager – Electronic Bills, she is responsible for the firm’s electronic billing processes and procedures. Michelle works with our client base in their chosen electronic billing platform, provides ongoing training of billing personnel/timekeepers and ensuring the firm adheres to our client’s guidelines. Michelle is also responsible for the Accounts Receivables of our electronic clients.
Michelle McDonald is a part time student at CCBC working towards her Accounting Degree. Michelle has been able to apply her customer service, attention to detail, leadership and management skills from her previous position as an Assistant Store Manager to her current position at Franklin & Prokopik. Michelle spends her weekends doing barn chores and riding her horse, Sunny’s Delight. Michelle is an animal rescue advocate and volunteers with various groups when time permits.